As of December 3, 2025 Seniors First is at capacity for Open Enrollment Medicare appointments.
You may contact the statewide VICAP (SHIP) counseling line at: 1-800-552-3402 and choose option 0 to leave a message.
Virginia Insurance Counseling and Assistance Program (VICAP)
Need help with Medicare? Contact our VICAP-certified Medicare benefits counselors for one-on-one, unbiased counseling. They’re here to help you sort through your options and assist you in applying for the benefits you are entitled to. Best of all, there is no charge for these services.
They Can Help You:
- Understand how to apply for Medicare benefits
- File Medicare claims and resolve billing issues
- Enroll in a Medicare Prescription Drug Program (Part D)
- Choose a Medicare Advantage Plan
- Understand your Medicare premiums
- Find the best long-term care insurance plan for your needs
- Check eligibility for multiple cost-saving programs
Who Are We?
All VICAP counselors are trained and certified to help you understand and compare benefits, assist with filing for those benefits, and inform you of your rights.
For insurance counseling, please contact us:
Phone: (540) 635-7141
Email: info@seniorsfirst.info
To request an appointment with a VICAP Counselor, please click the “Request Appointment” link below and complete the associated Google Form:
To Apply to become a Volunteer VICAP Counselor please complete and submit the form at the following link:
